Privacy Policy

Introduction and Effective Date

This Privacy Policy explains how Red Stag collects, stores, uses, and shares personal information from players who access our online casino services. This policy is effective as of January 2026 and was last updated in January 2026. By creating an account or using our services, you acknowledge that you have read and understood the practices described in this policy.

Information We Collect

Red Stag collects information you provide directly, such as your name, date of birth, address, email, phone number, and payment details when you register an account or make transactions. We also automatically collect technical data including IP address, device type, browser information, and gameplay activity to operate and improve our platform. Identity verification documents may be requested to comply with responsible gambling and account security standards.

Use of Account Data

Personal and account data collected by Red Stag is used to verify your identity, process deposits and withdrawals, manage your account, and provide customer support. This information also helps us detect fraudulent activity, enforce our terms of service, and support responsible gambling tools such as deposit limits and self-exclusion. Account data is retained only as long as necessary for these operational and compliance purposes.

Cookies and Tracking Technologies

Red Stag uses cookies and similar tracking technologies to remember your preferences, keep you logged in, and understand how you interact with our site. These technologies also support analytics tools that help us measure site performance and improve game offerings. You can adjust your browser settings to limit or block cookies, though doing so may affect certain site functions.

Analytics and Performance Tracking

We use third-party analytics services to gather aggregated, non-identifying data about how players use our platform, including page views, session duration, and feature engagement. This information helps Red Stag refine our website design, game selection, and promotional offerings. Analytics data is generally processed in anonymized or pseudonymized form wherever feasible.

Third-Party Service Providers

Red Stag works with trusted third-party processors for payment handling, identity verification, fraud prevention, marketing, and customer support services. These providers only receive the data necessary to perform their specific functions and are contractually required to protect your information in line with applicable privacy standards, including principles consistent with the GDPR where relevant. We do not sell personal data to unrelated third parties for their own marketing purposes.

Data Storage and Security

Personal data collected by Red Stag is stored on secure servers with administrative, technical, and physical safeguards designed to prevent unauthorized access, loss, or misuse. While we take reasonable steps to protect your information, no online system can guarantee absolute security. We encourage users to maintain strong account passwords and report any suspicious activity promptly.

Marketing Communications

With your consent, Red Stag may send promotional emails, SMS messages, or in-account notifications about bonuses, new games, and special offers. You may opt out of marketing communications at any time through your account settings or by following the unsubscribe instructions included in our messages. Opting out of marketing does not affect essential account or transactional communications.

Your Rights to Access and Delete Data

You have the right to request access to the personal data Red Stag holds about you, request corrections to inaccurate information, or ask that your data be deleted where legally permissible. Certain records, such as transaction history, may need to be retained for a period to meet regulatory and anti-fraud obligations even after an account closure request. To exercise these rights, contact our support team through the details provided in your account dashboard.

Policy Updates

Red Stag may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date, and continued use of our services after changes take effect constitutes acceptance of the updated policy. We encourage users to review this page periodically to stay informed about how their data is handled.