Responsible Gambling

Our Commitment to Responsible Gambling

Red Stag is committed to providing an entertaining gaming experience while promoting responsible play among our members. We believe that gambling should always remain a form of entertainment, not a source of financial or emotional stress. This page outlines the tools and resources available to help you maintain control over your gaming activity.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or experience level. Common warning signs include spending more money or time gambling than intended, chasing losses, neglecting personal or professional responsibilities, borrowing money to gamble, and feeling anxious, irritable, or guilty about your gaming habits. If you notice these patterns in yourself or someone you know, it may be time to seek support or make use of the tools described below.

Setting Deposit Limits

Red Stag allows players to set daily, weekly, or monthly deposit limits on their accounts to help manage spending. These limits can typically be lowered at any time, while increases may require a short waiting period to take effect. We encourage all players to consider setting a limit that aligns comfortably with their personal budget.

Taking a Time-Out

If you feel you need a short break from gambling, a time-out feature is available to temporarily suspend your account access. Time-out periods can generally range from a day to several weeks, giving you space to reassess your habits without permanently closing your account. Contact our support team to arrange a time-out that suits your needs.

Self-Exclusion Options

For players who require a longer-term or permanent break from gambling, self-exclusion is available. This option restricts account access for an extended period and, once activated, cannot typically be reversed before the agreed timeframe ends. Players considering self-exclusion should reach out to our support team for guidance on the process and its implications.

Protecting Minors and Vulnerable Individuals

Red Stag strictly prohibits access to its services by individuals under the legal gambling age. We encourage parents and guardians to use parental control software and device-level restrictions to prevent minors from accessing gambling websites. Vulnerable individuals, including those with a history of gambling-related harm, are encouraged to seek support before engaging in real-money play.

Seeking External Support

If gambling is affecting your wellbeing, relationships, or finances, professional and community support services are available in Australia and internationally. We recommend consulting local gambling help organisations, financial counselling services, or mental health professionals for confidential advice tailored to your situation. Reaching out early can make a meaningful difference in regaining control.

Tools for Monitoring Your Play

We encourage players to regularly review their account activity, including deposit history, session times, and win/loss records, to stay aware of their gambling patterns. Keeping track of this information can help you identify early signs of excessive play and make informed decisions about adjusting your habits. Our support team is available to assist you in accessing this information.

Contacting Red Stag Support

Our customer support team is available to discuss responsible gambling tools, answer questions about limits or self-exclusion, and provide general guidance on maintaining healthy play habits. We aim to respond promptly and treat all enquiries with sensitivity and confidentiality. Please reach out through our official support channels if you have concerns about your gambling activity.

Policy Review and Updates

This Responsible Gambling page is reviewed periodically to ensure it reflects current best practices and support options. As of 2026, this is our most recent version, and we may update it from time to time without prior notice. We encourage players to revisit this page periodically to stay informed of any changes.